Support & contact

After a parent approves a completed chore. Sending a photo or checking instruction steps does not award XP by itself.

Pending reward requests reserve XP; delivered rewards spend it. Family-goal contributions also reduce your personal balance. Rejected or cancelled requests release their reservation, and refunded rewards return XP.

Only when your parent makes it required for that chore. Use the camera or photo library with permission. If access is denied, check iOS Settings or ask a parent for help. A required-photo chore cannot be sent without a photo.

Open the chore and choose Need a helping hand? Write what you need. This saves a request for your family parents; it does not contact emergency services or promise an immediate reply.

You can browse available cached lists and keep local photo/checklist drafts. Final submissions, reviews, invitations, reward spending, contributions, and account deletion need a connection. Retry failed actions when connected. Drafts do not sync between devices.

Optional chore reminders are scheduled on this device with iOS permission. This release has in-app Updates but no remote event push alerts. Open the app to refresh activity; local reminders can be out of date until then.

Ask a parent to reset it from Settings → Heroes on this device. A Kid PIN is local to this device and does not change an account password.

A parent opens Settings → Parents & paired devices and creates a code for the child. On the other device's sign-in screen, choose Set up a kid device. Codes work once and expire after ten minutes. A parent can revoke access in Parents & paired devices; create a fresh pairing session to reconnect.

Use Forgot Parent PIN and sign in again to the same parent account before choosing a replacement. If you forgot an email/password account password, use Forgot password on sign-in. PINs are device-local; keep your account recovery method available.

Free includes 1 active hero, 5 active chores, and 2 active personal rewards, plus reviews, checklists, XP, family goals, pairing, local reminders, today/upcoming dates, widgets, and data downloads. Archived items do not count; paused chores do. Premium removes these plan limits for actions taken with Premium access and adds past history, 30-, 90-, and 365-day insights, and interactive charts.

If Premium ends, all existing heroes, chores, rewards and XP stay available, including items above the Free limits. You can keep using and editing them, completing chores, reviewing work and redeeming rewards. Archive items to make room before adding or restoring more, or subscribe again. Past-history screens and extended insights require active Premium; exporting your data stays available.

Premium is linked to the purchasing family owner's ChoreQuest account. Separate invited-parent and paired-child accounts do not receive shared Premium in this release. ChoreQuest family access is different from Apple Family Sharing.

The owner opens Settings → Your family plan and chooses a monthly or yearly option. To restore, sign in to the original purchasing ChoreQuest account and Apple Account, then choose Restore purchases. Purchases are not transferred to a different ChoreQuest account.

In Your family plan, choose Manage or cancel subscription to open Apple subscriptions, or Request a refund from Apple. You can also use iOS Settings → your name → Subscriptions and reportaproblem.apple.com. Apple handles eligibility and billing.

No. Deleting the app or your ChoreQuest account does not cancel an Apple subscription. Cancel it separately with Apple, preferably before deleting your account. Restore purchases does not cancel billing.

Open Settings → Your account → Parent account → Data & privacy controls. Prepare a JSON download, optionally with available photos, or manually remove older reviewed proofs using your chosen cutoff. Pending proofs and activity stay. No automatic proof-retention job runs; keep exported files private.

Only deleting the owner's account removes the family's data. An invited parent deleting their own account removes their access and sign-in, leaving shared family records. Archiving a child is not deletion. Cleanup needs a connection; retry if interrupted. Other users' Auth identities are not deleted by the owner's client.